Assistant Manager Front Office

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Our 5 star hotel in London is a key part of the city’s history. Stars, socialites and the crowned heads of Europe have enjoyed our Mayfair hotel for over 100 years.

Some of the world’s greatest designers have left their mark on Claridge’s. Original features mingle with distinctly modern twists,refining the effortless Art Deco elegance that makes London’s finest hotel so special.

A stay at Claridge’s is an unforgettable experience. Our dedicated staff will ensure your every whim is catered for.


Darbo aprašymas:

The Claridge's Hotel London is currently recruiting new staffs as our aggressive expansion plans provide opportunities at all levels and positions, supported by extensive training programmes and continuous development to prepare our employees for new opportunities. Listed below is the current available position.

Assistant Front Office Manager

Job Description:
  • Assist the front office manager.
  • In charge of all front desk operations.
  • Dispatch courier mails and keep record of them.
  • Coordinate ID and other visitor’s cards.
  • Answering questions about the companies’ policies, services and handling of any client complains.
  • Come up with financial rate, create budget and decide which departments receive certain allocations.
  • Train front office employees on better customer service.
  • Oversee front desk operations and ensure client receives 100% satisfaction.
  • Resolve client complains in a timely manner and respond on time to any complaints.
  • Participate in interacting with guests and ensuring that shift duties are handled by front desk employees.
  • Handle guest security and create functional emergency procedures.
  • Handle all of the company’s petty cash.
  • In charge of faxing documents to various locations on a timely manner.

We will provide you with the training and development that will support your future aspirations. When we invest in a property, we not only invest in bricks and mortar, we invest in the team which has the responsibility of bringing this hotel to life and making it a success.

Yours Faithfully,
Kevin Wann
Human Resources Department
Claridge's Hotel

Reikalavimai kandidatui:

  • Preferably educated to degree level, or graduate caliber with appropriate expertise.
  • Relocation eligible: Yes (Relocation may be considered within company parameters).
  • Computer skills / Good knowledge is an added advantage.
  • Detail-oriented, organized and analytical and must have a strong work ethic and integrity.
  • Ability to build relationships and self-motivated with colleagues.
  • Goal-oriented, with the ability to work in tight deadlines.

Please note that the applicant must be willing to move to the UK, as this is the primary work location.
  • Training and Development £ 3.800 - £ 9,000 (GBP) monthly.
  • Medical treatment. Annual Leave. Sick leave.
  • Personal Life and accident insurance.
  • Incentives and bonuses.

If you want a stage around the world for your talent, contact us immediately in accordance with the position listed above and become part of our ever-expanding team Claridge's Hotel.

Papildoma informacija

Vieta: Londonas / Jungtinė Karalystė
Galioja iki: 3/5/2014

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